Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterMeet the Pompano Beach Team Behind DryMark Restoration Pompano Beach
We’re the crew that shows up when water’s still moving through your drywall or mold’s turned a closet into a hazard zone. Every person on this page has a license number, a background check on file, and a reason they chose this work over something easier. What ties us together is simple: we document everything, we quote in writing before we start, and we stand behind the result for 365 days. Haven Standard, Clause 1 through 7. No exceptions.
Our People
Alicia Brennan, Owner
I started DryMark Restoration Pompano Beach in 2011 after six years as a claims adjuster, watching homeowners lose tens of thousands because their restoration contractor couldn’t produce the documentation their policy required. That gap between what happened and what could be proven became the entire business. I built The Haven Standard around it: written price before work starts, photo record on every visit, drying logs that satisfy IICRC, RIA, and IFA standards, and a signed 365-Day Done Right Promise on every job. I’ve personally reviewed the documentation on over 12,000 restored homes. I still carry a moisture meter in my truck because I don’t trust a report I haven’t verified myself. Outside of work, I maintain a small saltwater tank that I’ve managed to keep alive for four years, which my crew will tell you is the only thing I oversee that doesn’t come with a warranty clause.
Marcus T., Lead Water Damage Technician
Marcus has been running mitigation crews in Broward County for fourteen years, starting when most companies in Pompano Beach were still using shop vacs and guesswork. He’s IICRC-certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), and he’s the technician other companies call when they hit a Category 3 loss with multiple contamination vectors. Marcus can read a psychrometric chart the way some people read a menu: vapor pressure differential, specific humidity, and grain depression all register instantly, and he’ll explain what each means for your drywall without talking down to you. He keeps a laminated photo in his wallet of a 2019 job on NE 23rd Avenue where his drying plan saved a homeowner $34,000 in unnecessary demolition. His one non-negotiable: the dehumidifier placement gets decided before anyone touches a hammer.
Elena R., Senior Mold Remediation Installer
Elena joined us in 2018 after eight years in industrial hygiene consulting, and she brought with her a tolerance for containment setup that borders on obsessive. She’s certified in mold remediation through IICRC and holds an RIA-CREO credential, but her real specialty is tertiary drying: the phase after primary extraction and secondary dehumidification where hidden moisture in dense materials gets targeted with directed heat and negative air pressure. She’s the person who finds the wet stud behind the apparently dry tile, and she’s found enough of them in Pompano Beach’s 1960s concrete-block construction to know exactly where the usual suspects hide. Elena speaks to her containment barriers while she builds them, a habit from years of solo night work that she’s never bothered to break. Her crew finds it amusing. Homeowners find their mold clearance tests pass on the first try.
Darnell J., Service Coordinator
Darnell answers the phones that ring at 2:17 a.m. when a pipe has just burst under a slab in Harbor Village. He’s been with DryMark Restoration Pompano Beach since 2015, and he’s the reason our live-answer rate stays at 100% with no voicemail trees, no “leave a message and we’ll call back,” no next-business-day callbacks while water is still wicking upward. Darnell dispatches crews, coordinates with insurance adjusters, and keeps the photo documentation pipeline moving so that every job file is complete before the equipment gets picked up. He grew up in Pompano Beach, knows which intersections flood first in a summer storm, and can tell you whether your loss is likely to trigger a flood policy or a standard HO-3 without putting you on hold. He also bakes sourdough on weekends and brings the failures to the office, where we eat them without comment.
Sofia K., Restoration Apprentice
Sofia is in her second year with us, rotating through every discipline before she picks a specialty. She’s already certified in Fire and Smoke Damage Restoration (FSRT) and is working toward her IICRC-WRT while she logs hours on our Dri-Eaz, Phoenix, and Injectidry systems. What Sofia lacks in years she makes up for in documentation discipline: her daily moisture logs are the cleanest we’ve seen from anyone at her level, and she’s the apprentice who asks why a reading changed by two points instead of just recording it. She grew up in a family of general contractors in Deerfield Beach and spent summers reading blueprints before she could drive. Her current project is learning to scope reconstruction work so she can deliver written prices that match what the job actually takes, not what someone hopes it might take.
One Standard, Every Job
We’re independently owned and operated under The Haven Standard, which means the same clause-by-clause guarantees that govern our Pompano Beach work apply across every crew in the network. Haven Standard, Clause 1: written price before work begins, with no scope-creep additions once we’re inside your home. Clause 3: documented photo record on every visit, delivered to you and your adjuster as a standard deliverable, never an upsell. Clause 7: 365-Day Done Right Promise, signed and stamped, not a verbal assurance that evaporates with the crew.
Every technician on this page is background-checked, uniformed, and licensed, with their credentials verified before they arrive at your door. The equipment we deploy - Dri-Eaz, Phoenix, XPOWER, B-Air, Injectidry - is documented to IICRC, RIA, and IFA standards, producing the daily moisture logs that turn restoration invoices into payable insurance claims. If you’ve got a competitor’s written estimate, bring it in. We’ll review it at no charge. Free Second Opinion, Haven Standard, Clause 4.
Water doesn’t wait for business hours. Mold doesn’t pause for your deductible conversation. We don’t either. Call (754) 238-0219. A live person answers.
Written by Alicia Brennan, Owner at DryMark Restoration Pompano Beach, serving Pompano Beach since 2011.